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Field operations

A smoother route.
A better day.

From the first assignment to the last backyard. Keep your crew moving with connected dispatch and an app built for the field.

Self-service setup. No subscription. No contract.

tide●Today’s routeReady to go
JM
Jordan’s route

One connected workday

✓
Oak Lane

Visit complete · Report ready

2
Willow Court

Next stop · Weekly service

Illustrative product view

Already at work with

  • Paradise Pools
  • Azul Pools
  • The Pool Doctors

Routes, ready.

Recurring schedules and one-click optimization keep the day organized.

No bars? No problem.

Your crew can finish visits offline and sync when signal returns.

Every visit, connected.

Photos, readings, and notes make it back to the office.

From dispatch to done

One route. Everything in rhythm.

The office sees the day. Your techs see the next stop. Everyone works from the same plan.

Bring your business to Tide
  1. Plan the route

    Recurring templates and due service plans fill your dispatch board.

  2. Complete the visit

    A guided checklist keeps photos, chemistry, and notes together.

  3. Keep work moving

    Field issues become work-order drafts for your review.

The details, when you need them

Built for the whole workday.

Take a closer look at what’s included.

Dispatch & route planning

Build a day your crew can follow and your office can adjust.

  • The dispatch board: Three panels (technicians, stops, map) with drag-to-reorder and drag-between-techs reassignment. The whole day, movable by hand.
  • One-click optimization: Routes optimized by drive time and location, with per-route efficiency scores and stats: stops, distance, drive time, service time.
  • Templates that repeat themselves: Weekly recurring route templates auto-generate each week, and a "needs assignment" catch makes sure no property falls through.
  • Plans that fill the board: Service plans due for a visit auto-populate routes, so you never miss a customer who needs service.
  • Reassignment with judgment: Move a route and get a best-fit technician recommendation, batch or per-stop.
  • Proven at scale: Tens of thousands of pool stops supported by Tide.
Offline and multilingual

A field app that meets your crew where they work.

  • Offline-first, really: Complete an entire route with zero signal. Everything syncs durably when connectivity returns, including offline-cached maps with status-coded stops.
  • Multiple languages, end to end: The full app works in your techs’ language, synced to the server, with AI responses to match.
Guided visits & conversational notes

Keep the service record together as the work happens.

  • Notes by conversation: Techs capture visit notes and field issues through a conversational interface, and flagged issues flow straight to the Work Order agent as drafts for the office.
  • Guided visits: On-my-way notification → arrive → checklist → before/after photos → chemistry → chemicals used → notes → complete. Photo requirements included.
Work orders & truck inventory

Connect what gets done with the parts and products used.

  • Work orders with signatures: Line-item task checklists and dual customer + technician signatures, captured on the spot.
  • The truck as a warehouse: Barcode load-out, auto-decrement on use, over-application prevention, returns, and field purchases with receipt photos.
Training in the pocket

An in-app video library plus technician profiles with certifications, skills, and stats.

Your next chapter

More time for your business.
And for you.

Start on your own. No credit card. No contract.