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Customer portal

Beautifully clear.
After every visit.

Show customers the care that goes into their pool. Photos, service updates, quotes, and payments, all in one easy place.

Self-service setup. No subscription. No contract.

tide●Your pool
Visit complete

Today’s service

All is good.

Skimmed. Brushed. Balanced.

Service notes & photos Pool health update
Your latest invoicePaid
A little less
back-and-forth.
Illustrative product view

Already at work with

  • Paradise Pools
  • Azul Pools
  • The Pool Doctors

Show the work.

Photos, notes, and readings give every visit a lasting record.

Make it easy.

Customers sign in with a magic link. No password to remember.

Skip the back-and-forth.

Customers can approve quotes, pay, and manage autopay themselves.

A better customer experience

Less wondering. More peace of mind.

Your work speaks for itself. The portal brings it all together, from a healthy pool to an up-to-date account.

Bring your business to Tide
  1. The visit is complete

    Photos and service notes tell the story of today’s work.

  2. The customer sees it

    Pool health and visit history are easy to find.

  3. The next step is simple

    Pay an invoice, approve a quote, or send the office a message.

The details, when you need them

The little things, taken care of.

Take a closer look at what’s included.

Passwordless by design

Magic-link sign-in by email or SMS: no password to remember. Multi-account support for owners with more than one property.

A status anyone understands

The Pool Health status with trend and a chemistry strip, so customers see the value of every visit without becoming chemists.

Proof of work, every visit

Complete visit history with technician photos, notes, and readings. Trust built visit by visit, and fewer disputes.

Quotes that close themselves

Approve, approve-and-e-sign, or decline, plus proposals with accept/decline. No printer required.

Self-serve billing

Card or ACH, autopay enrollment, payment plans with early payoff, invoice PDFs, and account statements.

A direct line to the office

Two-way threaded messaging with photo attachments, plus one-tap post-visit ratings, where anything ≤4 stars alerts the office immediately.

Your next chapter

More time for your business.
And for you.

Start on your own. No credit card. No contract.