Privacy Policy

1. Introduction

Chisel Industries (“we,” “us,” or “our”) operates Tide (the “Service”). This Privacy Policy explains how we collect, use, and safeguard your information when you use the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account details (name, email, phone number, business information)
• Customer and work order data you enter into the Service
• Payment and billing information
• Communications you send to us

We also automatically collect certain information when you use the Service, including log data, device information, and usage patterns.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service; process transactions; send you technical notices and support messages; respond to your inquiries; and protect against fraudulent or illegal activity.

4. Sharing of Information

We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as payment processing, email delivery, and analytics), when required by law, or in connection with a business transfer.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is completely secure, however.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information. To exercise these rights, please contact us using the information below.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@chiselindustries.com.