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Platform & trust

Your business, connected.
Your boundaries, respected.

The foundation underneath every route, invoice, and agent. Clear access controls, connected inventory, and decisions you can trace.

Self-service setup. No subscription. No contract.

Your business.
Your boundaries.

Scoped access
Recorded actions
Your approvals
Illustrative product view

Already at work with

  • Paradise Pools
  • Azul Pools
  • The Pool Doctors

Your account. Your data.

Company isolation and scoped access keep records in the right place.

Control that carries through.

Approvals, activity records, and messaging controls are built in.

An operation that connects.

Service plans, inventory, and integrations work together.

Thoughtful by design

Confidence comes from clarity.

Set up Tide yourself. Choose what to connect, see what agents do, and stay in charge of what happens next.

Bring your business to Tide
  1. Connect on your terms

    Bring your business records and configure the connections you need.

  2. Keep access scoped

    Passwordless sign-in, company isolation, and encrypted connected-service credentials.

  3. Follow the work

    Activity records and approvals make agent actions visible.

The details, when you need them

A strong foundation. In detail.

Take a closer look at what’s included.

Security & access

A foundation that keeps business records in the right place.

  • Passwordless sign-in: Passwordless magic-link authentication everywhere: owners, techs, and customers. No passwords to reuse, leak, or steal.
  • Your data, walled off: Multi-tenant isolation is a stated invariant, and any AI-proposed record is re-verified against your company before a single write happens.
  • Encrypted where it sits: Connected-service credentials are encrypted at rest with AES-256-GCM.
  • Time-zone honest: Billing days, dunning steps, quiet hours, and schedules all respect your organization’s timezone. Every decision, every time.
Messaging controls

Consent and timing checks are part of the sending workflow.

  • A real consent state machine: STOP, START, and HELP handled correctly per recipient, with consent state tracked, not a checkbox on a form.
  • Quiet hours, enforced mid-send: Quiet-hour rules are re-checked per recipient during the send, not just when the campaign was scheduled.
  • An AI gate on every SMS: Every outbound text must be affirmatively qualified by an AI gate as within the recipient’s consent scope before it leaves.
Catalog & inventory

Keep the office and every truck connected.

  • Products, parts, chemicals, and labor with cost, price, SKU, and barcode
  • Warehouse and per-truck stock with lot tracking
  • Barcode receiving, checkout, and returns with a permanent audit trail
  • Field purchase approvals with receipt matching
  • Chemical usage auto-matched to your catalog, powering Pool Intelligence dosing
  • Self-service import from your existing business records
Seasonal service plans

One continuous agreement with pricing, cadence, and scope that change with the seasons.

A scoped Agent API

Connect external AI assistants with key-authenticated access scoped to your business.

Multilingual product and documentation

The product, documentation, and AI answers work in multiple languages.

Your next chapter

More time for your business.
And for you.

Start on your own. No credit card. No contract.