# Field operations

> Three-panel dispatch board, one-click route optimization, and the offline-first multilingual technician app.

The dispatch board shows technicians, stops, and map in three panels with drag reassignment, one-click route optimization, and efficiency scores. Weekly route templates auto-generate and service plans auto-populate routes; Tide has supported tens of thousands of pool stops. The offline-first technician app for iOS and Android works in multiple languages, with conversational note capture, guided visits (checklist, photos, chemistry, signatures), and truck inventory with barcode load-out.

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